Shipping Services – Australia 

Shipping Option Estimated Delivery Time Price
Standard  7 to 10 Business Days FREE
FedEx Express 2 to 5 Business Days $15


Shipping Services – International

Shipping Option Estimated Delivery Time Price
USPS International 10 to 14 Business Days FREE
FedEx Express 2 to 5 Business Days $15

Important Information:

1. Processing Time for Personalised Nameplate Necklaces: Please note that ALL Personalised nameplate necklace(s) require up to 10 business days for processing before they are ready to be shipped. We take care to ensure that each personalised item is meticulously crafted to meet your specifications.

2. Expedited Shipping and Personalised/Made-to-Order Items: We would like to emphasise that selecting expedited shipping does not prioritise or rush any personalised or made-to-order items. The expedited shipping option only takes effect once the item has been physically dispatched from our facilities. Please consider the processing time mentioned above when estimating the total time to receive your personalised item.

3. Shipping Services and Tracking: We use Australia Post for shipping within Australia and FedEx for US and international orders. The estimated shipping timelines provided below do not account for any unforeseen delays on the courier's end. Rest assured that all shipments are fully tracked, allowing you to stay updated with regular updates on the whereabouts of your package.

4. Shipping to P.O. Boxes: We understand that some customers prefer to use P.O. boxes for their deliveries. Rest assured, we ship to P.O. boxes to accommodate your needs.

Estimated Standard Shipping Timelines:

  • Australia: Delivery times vary based on location and may range from 7 to 10 business days.

  • United States: Delivery times typically range from 10 to 14 business days.

  • International: Delivery times may vary depending on the destination country and customs clearance processes.

We appreciate your understanding and patience in allowing us the necessary time to create and prepare your personalised order to the highest standards. If you have any further questions or concerns, please don't hesitate to contact our customer support team. We are here to assist you.


Tracking, Customs and Duties Taxes Included